Turn Every Client Into a Long-Term Revenue Stream

If your client attrition is higher than 5, this workshop is a must!

Agenda Highlights

Day One - The Foundation

🔸 World-Class Companies & What Sets Them Apart

🔸 Client Journey Mapping

🔸 Onboarding, Feedback, Exit Interviews

🔸 Service Vision + Personalization Strategies

🔸 Client Segmentation

Day Two - The Strategy

🔸 Client Whisperer: Retention Wins

🔸 Metrics, Dashboards & Scorecards

🔸 Lifetime Value Strategy & VIP Programs

🔸 Recognition Campaign Calendar

🔸 Recap & Accountability Plan